Whilst providing care, to be able to communicate with residents and colleagues ensuring that information is communicated effectively.
Learning Outcomes- Understand what Communication is
- Understand the barriers of communication and how to break them down
- Be aware of the impact communication has on those you are caring for
- Know of different ways to communicate
- Know when to use the different types of communication
- Understand that listening is an important type of communication
- Understand the importance of checking and clarifying information
- Be aware of the differences in formal and informal communication
- Know how to write a good report
- Apply the rules surrounding information sharing
- Know the exceptions to these rules
- Be aware of the types of documents that hold confidential data
Communication
E-Learning
To provide awareness of coronavirus, its symptoms and provide guidance on minimising its spread
Learning Outcomes- Be aware of some background information regarding coronaviruses
- Know how COVID-19 is different to flu
- Be aware of how the infection is spread
- Recognise some symptoms of COVID-19 infection
- Identify ways to minimise the spread of infection
- Understand some precautions that can be taken to prevent its spread
- Be able to demonstrate good hand washing technique
- Recognise the importance of using correct PPE
- Be aware of good Nutrition and Hydration
- Understand your responsibilities
Coronavirus for Health Care Workers
E-Learning
To be able to recognise the need to be honest and apologise when working within care
Learning Outcomes- Understand what Duty of Candour means
- Recognise when Duty of Candour needs to be used
- Be aware of what legislation is associated with Duty of Candour
- Know how to implement Duty of Candour within a care environment
Duty of Candour
E-Learning
To understand your obligations to Duty of Care
Learning Outcomes- Know what your duty of care is and with who
- Understand the definitions used in Duty of Care
- Know which legislations relate to Duty of Care and why
- Be aware of your responsibilities and your employers
- Understand the importance of an individual’s right to live independently whist keeping them safe from harm
- Know how to deal with comments and complaints
- Understand that mistakes happen and follow procedure to prevent further mistakes
- Recognise why conflict happens and how to deal with the individual and situation
Duty of Care
E-Learning
To recognise and appreciate the differences of the people we care for and provide care that is fair and gives equal opportunity to everyone
Learning Outcomes- Know the responsibilities of employees and employers
- Know what beliefs, values, and attitudes are
- Understand what is meant by equality, diversity, inclusion and discrimination
- Know the legislation in place covering Equality & Diversity
- Know each of the protected characteristics
- Understand the different forms of discrimination, and how they can occur
Equality and Diversity
E-Learning
To understand responsibilities and protocol regarding Fire Safety
Learning Outcomes- Understand what is meant by Fire Safety
- Recognise the common causes of fire
- Be aware of the legislation surrounding Fire Safety
- Understand methods of preventing fires
- Recognise the importance of PAT testing
- Know how to keep electrical items safe to use
- Identify fire risks and hazards
- Know how to undertake a Fire Risk Assessments
- Understand how to create and implement a Personal Emergency Evacuation Plan
- Recognise the importance of reporting fire risks
- Understand how fire safety equipment operates
- Know how to respond to a fire
- Understand the roles and responsibilities of Fire Marshals
- Know how to implement Full and Zonal Evacuations
- Recognise the importance of Fire Drills
- Recognise the consequences of poor fire safety
- Know your responsibilities and those of your employer
Fire Safety Awareness
E-Learning
To safely provide support in the kitchen during food preparation and food serving
Learning Outcomes- Recognise the symptoms of food-borne illnesses
- Be aware of who is at risk
- Understand which foods are high-risk
- Know the wider impact of food-borne illnesses
- Be aware of the legislation underpinning food safety
- Recognise hazards that can make food unsafe
- Know what anaphylaxis is
- Recognise common allergens
- Be aware of ways to keep food safe from allergen cross contamination
- Be aware of the different types of food pests
- Know how to prevent pests
- Recognise the signs of pests
- Know how to keep food clean and uncontaminated
- Understand how to wash hands effectively
- Know the 'Danger Zone'
- Understand how to store foods safely
- Be aware of the roles and responsibilities
Food Safety
E-Learning
To understand responsibilities and protocol regarding Health and Safety
Learning Outcomes- Understand what Health and Safety means
- Know your responsibilities and those of your employer
- Understand the relevant Health and Safety legislations
- Be aware of tasks that will require special training
- Be aware of common accidents and sudden illnesses
- Know what to do in an emergency
- Understand how to create a Risk Assessment
- Understand methods of working safely with hazardous materials
- Know methods and procedures to prevent fires
- Recognise the symptoms, causes and treatment for work related stress
Health and Safety Awareness
E-Learning
To be able to contain and control infections effectively in Care Settings
Learning Outcomes- Understand the different kinds of pathogen
- Be aware of how pathogens spread through the chain of infection
- Know how outbreaks are problematic in a care home environment
- Recognise the symptoms, controls and treatment regarding the common infections within care homes
- Be aware of the legislations in place regarding controlling infections
- Know the roles and responsibilities of employers and care staff
- Understand the protocols in place with an outbreak occurs
- Recognise the procedures that must be undertaken when admitting a new resident
- Know how to undertake a deep clean
- Recognise good hand hygiene habits
- Know the steps to take to effectively wash hands
- Understand the importance and use of PPE
- Be aware of the best practice regarding Barrier Nursing
- Know how to handle contaminated and dangerous materials
- Explore the possible outcomes of poorly controlled infections
Infection Control
E-Learning
To provide care whilst protecting the data of anyone you come into contact with and ensure that patient data is only shared in accordance with the Seven Caldicott Principles.
Learning Outcomes- Know what Information Governance is
- Know who and what is protected
- Recognise the difference between personal and sensitive data
- Understand the Caldicott Principles
- Understand of the roles and responsibilities of all Data Controllers
- Be aware of ways to manage and secure data
- Know when your duty to confidentiality can be overridden
Information Governance and Caldicott
E-Learning
To be able to provide effective care for those Living with Dementia
Learning Outcomes- Recognise the common symptoms of Dementia
- Know some relevant legislation protecting those living with Dementia
- Understand the areas of the brain affected by Dementia
- Understand the common causes of Dementia
- Recognise the different stages of Dementia
- Understand Behaviours of Concern and how to meet a Person’s needs
- Recognise the importance of caring for and supporting those Living with Dementia
Living with Dementia
E-Learning
To know how to safely carry out manual handling tasks putting safety first for you and others.
Learning Outcomes- Know what manual handling is
- Know the relevant legislation around manual handling
- Be aware of both employees and employers’ responsibilities
- Know of the basic anatomy and function of the spine
- Be familiar with common back problems
- Understand ergonomics and fitting the task to the person
- Know the correct manual handling techniques for lifting, pulling and pushing
- Know how to ask somebody to perform a lift
Manual Handling Update
E-Learning
To apply the Mental Capacity Act Principles into the care you provide to those with a mental health condition or living with dementia
Learning Outcomes- Be up to date with current statistics surrounding mental capacity
- Know what the MCA is, why it’s important and who it affects
- Know how to identify someone with a lack of capacity
- Be aware of the key legislation surrounding mental capacity
- Know the boundaries involved when caring for someone with a lack of capacity
- Recognise how to help individuals make informed choices
- How to risk assess a person’s choices
- Recognise what “best interests” are and how to use the checklist provided
- Know the 5 core principles of MCA
- Know how and when to assess capacity
- Be aware of the two-stage functional test for capacity
- Be familiar with the standard authorisation process
- Understand how to restrict and restrain in a person’s best interest
- Know how to write Care Plans for individuals that lack capacity
MCA and DoLS
E-Learning
By the end of the course you will be able to support residents with their nutrition and hydration
Learning Outcomes- Recognise the importance of good nutrition and hydration
- Know the latest facts and statistics surrounding nutrition & hydration
- Recognise the signs and symptoms of malnutrition
- Be aware of the causes of malnutrition
- Know how to calculate someone's BMI
- Know why you would need someone's MUST score
- Understand the 5 MUST steps to establish the correct Action Plan
- Be familiar with the 5 food groups
- Understand the philosophy behind the Eatwell Guide
- Be familiar with foods that should be avoided
- Recognise signs and symptoms of dehydration
- Be aware of strategies to maintain hydration
- Recognise common conditions that could affect nutrition
- Know your own and your employers responsibilities
Nutrition & Hydration
E-Learning
To be able to provide effective oral care for your residents
Learning Outcomes- Recognise the impact of poor oral health care
- Be aware of the statistics of oral care in care homes
- Understand the roles and responsibilities of Carers regarding oral health
- Recognise the importance of the mouth and teeth
- Be aware of the anatomy of the mouth and teeth
- Recognise common mouth problems and how they are treated
- Know how to support residents with their oral hygiene
- Know of correct methods for cleaning teeth
- Understand how certain medical conditions can complicate oral hygiene
- Recognise the importance of well-fitting dentures
- Understand how to support residents with their dentures
Oral Health
E-Learning
To provide dignified care whilst maintaining privacy and promoting choice and independence
Learning Outcomes- Understand what Privacy & Dignity mean in a healthcare setting
- Be aware of the importance of person-centred dignity
- Recognise the importance of maintaining dignity for someone living with dementia
- Understand the importance of a resident's personal space
- Know how to gain trust and confidence by maintaining confidentiality
- Understand your responsibilities regarding safeguarding, and when it's OK to break confidence
- Understand the factors that shape personal choices
- Be aware of the importance of mental capacity within a care setting
- Know how to help residents maintain independence and make informed choices
- Know how to conduct a risk assessment
- Understand the importance of making sure that residents are active participants in their care
- Know the key principles of self-care
Privacy and Dignity
E-Learning
To be able to care for adults at risk, keeping them safe from harm and abuse
Learning Outcomes- Understand who safeguarding is aimed at
- Know who an adult at risk is
- Know whose responsibility it is to safeguard
- Understand risk factors for abuse
- Understand the relevant legislation
- Be aware of all the different types of abuse
- Recognise signs of abuse
- Recognise a potential abuser
- Understand disclosure and whistleblowing procedures
Safeguarding Adults at Risk
E-Learning
To be able to work with children in either an authoritative or educational capacity, keeping them safe from abuse. To also be able to identify any abuses taking place and to know the appropriate action to take.
Learning Outcomes- Know what safeguarding and child protection is
- Understand who safeguarding is aimed at and who is responsible for it
- Be aware of who abusers are
- Be aware of various legislation surrounding safeguarding and child protection
- Know what risk factors and protective factors are
- Be aware of some of the indicators of child abuse
- Know the different types of abuse
- Understand how to report abuse
- Be aware of how to disclose information regarding child abuse
- Be aware of why people don't always report abuse
- Know about the 'Every Child Matters' policy
Safeguarding Children
E-Learning
To be able to manoeuvre people safety using equipment where appropriate
Learning Outcomes- Be aware of health issues that may necessitate support
- Be aware of the need to follow good infection control procedures
- Understand how to manoeuvre residents with dignity
- Know the importance of promoting independence
- Recognise the need for clear communication
- Know techniques used for assisted walking
- Know techniques for moving a person from sitting to standing
- Recognise the signs that a person might be falling
- Be aware of some ways to deal with a falling person
- Be aware of reasons why a person may need moving in bed
- Know how to move a person in bed
- Know how to apply a slide sheet
- Understand the safety checks to be performed before hoisting
- Know how to use a hoist and sling
- Understand how to manoeuvre people safely using a hoist
- Understand roles and responsibilities
Safer People Handling Update
E-Learning
Gain an understanding of 14 mandatory care related subjects.
Learning Outcomes By the end of these courses you will understand:- Basic Life Support Theory
- Communication in care
- Coronavirus
- Duty of Care
- Fire Safety
- Food Safety
- GDPR and Data Protection
- Infection Control
- Manual Handling Theory
- MCA & DoLS
- Nutrition & Hydration
- Safeguarding Adults
- Safer People Handling Theory
- Person Centered Care
Mandatory Course Bundle for Care Staff
E-Learning Bundle
Gain an understanding of all mandatory and other care related courses. These subjects will be available for you to run for 12 months as many times as you like.
Learning Outcomes By the end of these courses you will understand these subjects from the Mandatory Course Bundle:- Basic Life Support Theory
- Communication in care
- Coronavirus
- Duty of Care
- Fire Safety
- Food Safety
- GDPR and Data Protection
- Infection Control
- Manual Handling Theory
- MCA & DoLS
- Nutrition & Hydration
- Person Centred Care
- Safeguarding Adults
- Safer People Handling Theory
- Plus all our additional care related courses, for instance:
- Adult Support & Protection
- Adults with Incapacity
- Anaphylaxis
- Child Sexual Exploitation
- Diabetes Advanced Care
- Diabetes Awareness
- Duty of Candour
- Equality & Diversity
- Health & Safety
- IDDSI and Dysphagia
- Medication Awareness
- Oral Health
- PPE in Care Homes
- PPE in Home Care
- PPE in Hospitals
- Privacy & Dignity
- Safeguarding Children
- Stress at Work
- And many more as and when they are made available….
Unlimited Course Bundle for Care Staff
E-Learning Bundle